The Privacy Policy below explains how we use and protect any personal information shared with us through https://krafthouseware.com/ KRAFT Houseware Pvt Ltd is the owner of this website, and this Policy applies to its use. At different stages on the website, you may be asked to provide personally identifiable information. By accepting this Policy at the time of registration, you expressly consent to our collection, storage, use, and disclosure of your personal information in the manner described here.
PART 1 – WHAT INFORMATION DO WE COLLECT?
When you place an order or register on our website, you may be asked to provide details such as your name, phone number, email address, mailing address, credit card information, or other relevant details to improve your experience.
PART 2 – HOW DO WE USE YOUR INFORMATION?
Your information may be used to respond more effectively to customer service queries and support requirements. It also helps us improve our website offerings based on the feedback and information we receive from users.
Information provided by users while placing an order is used only to service that order, and is not shared with outside parties except where necessary to provide that service. The email address supplied during order processing is used to send order-related information and updates, and may also be used to respond to inquiries or other requests. If a user opts in to our mailing list, they may receive emails containing company news, updates, and information related to products or services. Users can unsubscribe at any time by following the instructions included at the bottom of each email or by contacting us through the website.
PART 3 – HOW DO WE PROTECT YOUR INFORMATION?
Our website is regularly scanned for security vulnerabilities so that your visit remains as secure as possible. Personal information is stored behind secure networks and can only be accessed by a limited number of authorized persons who are required to keep the information confidential. Sensitive or credit-related information supplied by users is encrypted. We also apply various security measures when users place orders, enter, submit, or access their information. All transactions are processed through a gateway provider and are not stored or processed on our servers.
PART 4 – DO WE USE COOKIES?
Yes. Cookies are small files transferred to your computer’s hard drive through your web browser, if you allow them, which enable the website or its service providers to recognize your browser and remember certain information.
Cookies are used to remember and process items in the shopping cart, save user preferences for future visits, monitor advertisements, and compile aggregate data about website traffic and interactions so that better site experiences can be offered in the future. If you do not agree with this policy, you should not use the website. Continued use of the site after changes to this policy are posted will be treated as acceptance of those changes.
PART 5 – WE DON'T DSCLOSE ANY INFORMATION TO OUTSIDE PARTIES
We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties. We do not include or offer third-party products or services on our website. We take precautions to protect your information against unintentional disclosure and intrusion by third parties, including the use of secured socket layer (SSL) encryption technology.
PART 6 – CHILDERN ONLINE PRIVACY PROTECTION ACT COMPLIANCE
Our website is not intended for children under the age of 13. If you are under 13, please do not attempt to use the website or provide any personal information. If we learn that personal information from a child under 13 has been collected, we will promptly delete it. If you believe such information has been collected, please contact us using the contact details below.
PART 7 – CHANGES TO OUR PRIVACY POLICY
As digital platform policies continue to evolve globally, we aim to keep our Privacy Policy updated so that customer information remains protected to the best of our ability. Customers are requested to review this policy regularly. Any changes will take effect immediately upon being posted on the website. If we make material changes, we will notify customers here so that you remain aware of what information we collect, how it is used, and under what circumstances, if any, it may be used or disclosed.
PART 8 – SHARING DATA WITH US
KRAFT Houseware Pvt Ltd, or any entity associated with us, will never ask customers over the phone to share non-purchase-related personal, private, or financial information. Customers are also advised not to share such information over the phone with anyone claiming to represent KRAFT Houseware Pvt Ltd. If you receive such a request, please email our Digital Sales Support team using the contact details provided below.
PART 9 – QUESTION AND CONTACT DETAILS
If you would like to access, modify, or delete any personal information we hold about you, or if you wish to register a complaint, please contact us kraftservice@gmail.com or write to us at 56, Evergreen Industrial Estate, Shakti Mill Lane, Off Dr. E.Moses Road Mahalaxmi, Mumbai-400011.